About
One engineer who takes small businesses seriously.
Most small companies get the leftovers of the technology world: templates, call-centre support, software built for someone else. I started IT Partner Co to do the opposite.
Why it exists
People tend to assume that good design and engineering are for companies with deep pockets. I don’t agree. The work that goes into a first-class website is the same whether the client is a national brand or a one-person studio. What usually differs is whether anyone bothers.
I design and build websites by hand, support the technology underneath them, and build custom systems when the off-the-shelf options get in the way. One person, start to finish, so nothing falls between the cracks.
About me
I’m Ashley Primo, and I have loved technology for as long as I can remember.
I have spent more than a decade working with it professionally: managing complex infrastructure, designing websites and supporting large businesses. IT Partner Co is where I bring that experience to small ones.
The habits that matter in a data centre, like careful planning, proper documentation and kit that is built to last, make just as much difference in a ten-person office.
What you can count on
Simple promises, kept.
No middle layer
You speak directly to the person doing the work, without account managers relaying messages or tickets sent to someone else.
Clear quotes, no pressure
You get the cost up front, with options, before any work starts. Quotes are free, with no obligation and no follow-up calls.
Fixed fees for bigger jobs
Larger pieces of committed work can be done for a fixed fee instead of hourly. If it takes longer than I thought, that is on me, not your invoice.
UK-based & reachable
Based in the UK and easy to get hold of. I read and answer every message myself, as soon as I can.
Is this the right fit?
IT Partner Co is currently a solo operation, working with sole traders and small businesses. I take on work as I have room for it, and I will be honest with you when I am not the right fit.
There will be times I can’t respond right away. If your business needs a permanent IT support team on hand around the clock, I am not the best choice, and I would rather tell you that now than let you find out when something breaks.
A good fit
- A new website, or a rebuild of an old one
- Setting up or tidying your network, email and devices
- Ongoing help with the non-urgent day-to-day
- A custom tool built around how you work
Probably not the best fit
- Round-the-clock support with guaranteed response times
- A replacement for a full in-house IT team
- Large or enterprise-scale organisations
Sister brands
IT Partner Co sits alongside two sister brands. Each one is separate, with its own focus and its own clients, and none of them is a department of this one. Keeping them apart means a clear scope of work, separate agreements and honest marketing for each, so you always know what you are signing up for.
- Noticor Cloud
- The infrastructure platform that IT Partner Co’s hosting and managed services run on.
- AirsoftOS
- An accessibility-first platform for airsoft event organisers, behind sites like Filmsim.
FAQ
The questions I get asked.
- Why not just use an agency?
- There is nothing wrong with a large agency. For a big brand with a big budget, a team of specialists is often the right choice. Most small businesses do not need that. They need a good website, IT that works, and one person who understands both.
- Why keep the brands separate?
- So everyone knows what to expect. Each brand has its own scope, agreements and marketing, and IT Partner Co’s scope is sole traders and small businesses. That means a hair salon asking about better WiFi will never end up with a quote for a server rack in a data centre.
- Where does everything run?
- On Noticor Cloud, a sister brand that provides the infrastructure. IT Partner Co’s own systems run there, along with the hosting and managed services I provide to clients. Using a platform I know inside out is how I keep quality and support under control.
- Isn’t relying on one person a risk?
- I only take on a small amount of work, so I am not spread thin, and everything I build is documented well enough that any competent professional could pick it up. You are never locked in to me.
- What happens if we outgrow you?
- My focus is giving sole traders and small businesses strong foundations, so they can keep growing without starting over. If you do reach the point where you need something bigger, I am not afraid to point you in the right direction.
Start a conversation
Tell me what you’re trying to do.
I’ll reply with how I’d approach it and a clear idea of the cost, without a sales pitch.